Miguel Angel Serrano Jr.
Resume
Summary
Information Systems student (BBA) with a Business Analytics minor at UTEP (expected May 2026). Experience includes Walmart OGP Personal Shopper, small‑business owner/operator for window cleaning, and YMCA youth basketball coach.
Strengths: customer service, organization, entrepreneurship, coaching, Excel, Python, and social media marketing.
Education
- University of Texas at El Paso (UTEP) — BBA in Information Systems, Minor in Business Analytics — Anticipated: May 2026
- El Paso Community College — Associate of Arts in Multidisciplinary Studies — May 2024 — GPA: 3.33
Certifications & Languages
- Microsoft Office Specialist (Word, Excel, PowerPoint) — 2020
- Bilingual — Fluent in English & Spanish
Technical
Python, Excel; Social Media Marketing (Instagram, TikTok, X/Twitter, Yelp, Nextdoor)
Contact Info
Profiles
Add your LinkedIn / GitHub when ready.
Skills
Technical
Python, Excel
Marketing
Social Media Marketing across Instagram, TikTok, X/Twitter, Yelp, Nextdoor
Languages & Certifications
Bilingual (English & Spanish); Microsoft Office Specialist (Word, Excel, PowerPoint)
Projects
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Coursework
Add selected UTEP courses (e.g., Business Analytics, Information Systems) when ready.
Experience
YMCA — Youth Basketball Coach | El Paso, TX | Sep 2025 – Current
- Coached and mentored a team of 8 youth players (ages 10–11) with focus on fundamentals, teamwork, and sportsmanship.
Walmart — OGP Personal Shopper | El Paso, TX | Feb 2025 – May 2025
- Located, prepared, and packaged merchandise, ensuring accurate orders.
- Staged and dispensed orders efficiently.
- Assisted customers with pickups; delivered excellent service.
Window Cleaning Services — Owner/Operator | El Paso, TX | Jun 2023 – Aug 2024
- Founded and operated a local window cleaning business; sold services to 50+ homeowners in three months.
- Marketed via Instagram, Yelp, and Nextdoor to grow reach across El Paso County.
- Managed finances with Excel to track expenses, revenue, and profitability.
Contact
Have a project or opportunity? Let’s talk.